Policies
Shipping & Returns
Template — review before launch. This is a standard starting point, not legal advice.
Last updated: [date]
Processing time
Orders are processed within 1–2 business days. You'll receive a tracking email once your order ships.
Shipping
We ship from US warehouses to addresses in the contiguous United States. Standard delivery typically takes 2–4 business days after dispatch.
Orders of $50 or more ship free. Orders under $50 ship for a flat $5.95.
Returns
Not the right fit? Return unused items in original packaging within 30 days of delivery for a refund to your original payment method.
Personalized items (such as engraved ID tags) are final sale unless they arrive damaged or defective.
Exchanges
Need a different size? Contact us and we'll arrange an exchange within 30 days of delivery.
Damaged or incorrect items
If something arrives damaged or wrong, contact us within 7 days with your order number and a photo and we'll make it right.
How to start a return
Email us through the Contact page with your order number and the items you'd like to return. We'll reply with instructions.
